Terms of Agreement

PASSENGERS

There is a 12 passenger limit on our limousine van. 

All passengers must be 21 or over if there will be consumption of alcoholic beverages during service. CONSUMPTION OF ALCOHOL BY MINORS will result in immediate cancellation of service without a refund. Ride With Elegance is not responsible for supplying alcoholic beverages.  

All minor passengers MUST be accompanied by an adult aged 21 or over. 

RESERVATIONS / CANCELLATIONS

A $150.00 deposit with a major credit card is required to reserve all bookings. The reservation will not be booked until the deposit is received. Deposit will be applied to total bill at the end of booking. Cancellations must be made 7 days prior to booking date or  your credit card will be charged a $100.00 cancellation fee. 

Minimum reservation is four hours depending on type of booking.

STARTING / ENDING TIMES

Ride with Elegance is not responsible for time delays on behalf of Client. Client's time begins at the time Client has scheduled our arrival. Extending beyond the scheduled reservation will be billed at our regular hourly rate in fifteen minute increments. Ride with Elegance will do our best to arrive early so Client and guests can load belongings, if necessary, and get acclimated to the limousine. We will gladly extend your reservation if we have no further res­ervations for that day at our hourly rate.

GRATUITY

Ride with Elegance does NOT add a gratuity to your bill. We feel that this should be at the discretion of our customers. Gratuity, however, is our chauffeur’s livelihood and we ask that you tip them accordingly to the service you receive. 15% - 20% of bill is the standard. Thank you!

DAMAGES and/or THEFT

Client agrees to reimburse for any theft and/or damages caused by any persons associated with the renting party whether neg­ligent or accidental, which may be billed to Client's credit card, or the guaranteeing credit card, upon notification of damages. Client agrees to pay for the lost income during damage repairs. Ride with Elegance is not re­sponsible for any lost, stolen, or damaged items. Absolutely no ice chest in passenger compartment of limousine, ice chest are welcome if it fits in trunk or front seat. 

AT THE CHAUFFEUR'S DISCRETION, THE PURCHASER AGREES TO BE FULLY LIABLE FOR ALL CHARGES THAT MAY INCUR. 

(1) $ 20.00 per broken glassware 

(2) $ 700.00 per damaged seat, $ 500.00 per damaged carpet, $ 750.00 per damaged mirror 

(3) $ 150.00 minimum for extensive cleanup (spills, etc.), $50.00 for gum in the carpet clean up 

(4) $ 400.00 shampoo and disinfecting (due to sickness-interior), $ 150.00 detailing and wax due to sickness-exterior 

(5) $ 500.00 minimum for each burn hole, rip or tear to upholstery 

(6) $ 2000.00 opening a Car Door into another Vehicle or Stationary Object 

(7) Triple charge of above listed amounts for all removed / stolen items from vehicle 

(8) Downtime subject to loss of revenue, per each hour lost as stated in contract

VOMIT/ SMOKING/ EXCESSIVE CLEANING

Please be advised that if anyone in the party vomits in the car, there is a $400.00 cleaning fee and the reservation will be terminated. Party will be charged full price of reservation and dropped off at final destination. Disposable vomit bag(s) are available if you feel someone might need it. This will save everyone time and money. NO SMOKING OF ANY KIND IS ALLOWED in the limousine. There is an additional $150.00 charge for any cleaning beyond the routine cleaning, for example: smoke smell, rice, confetti, glitter etc. These fees will be charged on the provided credit card. 

Please drink responsibly and advise your guests of these additional fees.

VEHICLE OPERATIONS

Please do not open or close the doors of vehicle while moving or stopped. We will do this for you and your guest to prevent any injury or damage. Do not throw any items from limousine. This may result in the termination of services, if the chauffeur feels necessary without refund. Do not rest feet/shoes on bar, seats, windows, and ceilings. We want to keep the limousine in pristine condition for you and our future guests. Due to the extreme size, wheelbase, and passenger capacity of our limousine we are required to stop at all railroad crossings. The vehicle sometimes may not be able to enter a requested destination due to congestion and/or clearance. Our chauffeur will do the best to get as close as possible to desired location.

TERMINATION OF SERVICES

Ride with Elegance reserves the right to refuse service. At the discretion of the chauffeur,  they may elect to terminate services, if necessary, to avoid or prevent illegal activity, damage to the vehicle, or injury to any person. The following is a non-exhaustive list of grounds to terminate our services with no refund for rental time not used: Client or Client's guest in possession of weapons or illegal drugs, obnoxious and/or out of control people in the Client's party, smoking in the limousine, vomiting in the limousine, CONSUMPTION OF ALCOHOL BY MINORS in the Client's party, theft or damages sustained to company property, failure to comply with company policies set forth within this service agreement, and/or noncompliance with chauffeur's request and instructions. The following is a non exhaustive list of grounds to terminate our services with a refund limited to rental time not used: prohibitive weather conditions or circumstances beyond the chauffeur's control. Ride with Elegance has the right to substitute a comparable limousine if necessary, and, in the event of any substitution, Client agrees the terms of this agreement shall remain in full force and effect. If a suit, action or other proceed­ing is instituted in connection with any dispute arising out of this agreement or to interpret or enforce any rights under this agreement, Client agrees that Ride with Elegance is entitled to recover its reasonable attorney's fees and costs in addition to any other available remedy.